Secretary of Education Arne Duncan on the Parent PLUS Loan

Roland Martin talks with Secretary of Education Arne Duncan about the Parent PLUS Loan Program which forced thousands of students to discontinue their education because…

Roland Martin talks with Secretary of Education Arne Duncan about the Parent PLUS Loan Program which forced thousands of students to discontinue their education because they were not able receive the loan, despite receiving it previously. Read the full interview below.

If you were affected by the loan program, please call 1-800-557-7394 or visit


TOM JOYNER :   From our Washington, D.C. studios, Roland Martin, good morning.

ROLAND MARTIN:  Ascot Nation, baby.  Good morning, good morning, Tom.  Good morning.  A couple of days ago we talked about the Pair Plus Student Loan Program with Johnny Taylor, Head of the Thurgood Marshall College Fund, and of course, lots of parents, HBCU parents, have been talking about this as well, Text Tom Club as well, and so this morning we are talking with Education Secretary Arne Duncan about this program, the changes that were made to it, and where does it stand.  He joins us right now.  Secretary Duncan, good morning.

SECRETARY ARNE DUNCAN:  Good morning Roland, good morning, Tom.  Thanks so much for having me.

ROLAND MARTIN :  Not a problem.  This particular program, and talking with Johnny, HBCU Presidents, parents and others, they say some 14,600 HBCU students were unable to return to school in the fall as a result of changes to this program.  And this has brought a lot of concern in that community but it goes beyond just HBCU parents.  So, first of all, the program, the changes were made in dealing with the credit scores.  Why were those changes made?  And did your department make a mistake in not really communicating these changes to folks at large?

SECRETARY ARNE DUNCAN:  Yeah, let me sort of step back and talk about more broadly what we’re doing basically and I’ll specially answer your question, Roland.  Obviously we want to do whatever we can to support HBCUs.  Now I said repeatedly we need to not just survive, but to thrive.  If we’re going to hit the present goal of leading the world in college graduation rate by 2020 HBCUs has to play a huge role there.  The big picture, we’ve done a lot to try and increase resources of HBCU’s Pell Grants to students.  We’re about $488 million in 2007.  Those are up to $996 million in 2011.  Our student loan programs went from about $1.7 billion dollars to $2.7.  Title III money that goes directly to institutions went from about $295 million to $383.  So we’re trying to do everything we can to support on the Parent Plus specifically.  There was no reinterpretation of the rules.  We’re always are required to look at adverse credit.  We announced that in October 2011 to financial aid office to communicate that at the highest levels to the presidents.  And I’ve done a lot of personal outreach as has my staff.  And where the big thing for your listeners to understand is where young people had these loans in the past and were denied.  We could absolutely reconsider them.  We’ve reconsidered many.  And if I could I’d like to give out a phone number.

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SECRETARY ARNE DUNCAN:  We staff like 12 hours a day.  That number is 1-800-557-7394.  And I’ll give it again.  1-800-557-7394.  We also have a website,  And if students or families have any questions please call, and again, with people who have had this, would have the loans reinstalled sometimes within six minutes on the phone.

ROLAND MARTIN:  One of the concerns in terms of doing the research on the story is that a lot of parents, the default rate was significant because this program has no cap in terms of loans.  Was it also part of the part of the concern?

SECRETARY ARNE DUNCAN:  It is a concern.  And this is what we have to try and do, Roland, in all this stuff.  We have to try to balance the interest of students, of institutions, the HBCUs themselves and other colleges, of families and of taxpayers.  And the fact that these aren’t capped, there are some groups out there who are big advocates for students who actually want us to eliminate the program because they think it’s a little bit too similar to the subprime mortgage stuff with houses.  And so we have to try and get this right, and we need to continue to talk with folks from the community, folks on The Hill, CBC and other members of Congress, to figure out what’s the sweet spot here.  And this is just one program.  Obviously there are others.  We’re committed to the program, but we don’t want to put families in a financial situation they can’t recover from, that’s not right.  The other thing people should realize is that if somehow they’re denied a Plus loan, they are automatically qualified, automatically eligible for $4,000 in federal Stafford loans, which is a different program that actually has a better interest rate and a more flexible repayment option.  But at the end of the day we have to continue to make college more accessible and more affordable.  And where Johnny Taylor and others are working so hard and actually writers where young people had accessed this money and then lost it.  We can reconsider, we can try to bring them back in and we really, we definitely want them to reach out to us so that we can get them back in school.  We had many students re-enroll for the second semester who came out for whatever reason in the first, but now as we go into the fall we want to plan and make sure that they’re back in school and getting those degrees.

TOM JOYNER:  Secretary Duncan, this is Tom.

SECRETARY ARNE DUNCAN:  Hey, Tom.  How are you doing?

TOM JOYNER:  You know how I feel about HBCUs and I appreciate everything that you and the President have done so far.

SECRETARY ARNE DUNCAN:  You’ve done an extraordinary job, and thanks right back at you.

TOM JOYNER :  Okay, but here we are, the situation where we’ve got some 15,000 HBCU students are who are not back in school because of this program.  And we have teachers, we have professors being furloughed because they’re not coming back to school.  My HBCUs, most of them, more than 90% of the enrollment is depending on student loans.  And when you don’t give us the student loans you’re essentially shutting down the institution.

SECRETARY ARNE DUNCAN:  Yeah, again, where students, I just want to repeat, where students had the loans, we desperately want to get to them to call or email universities that reached out, and again, if folks can call us at that number, 1-800-557-7394 we desperately want to get them back into school.  Anyone who is out and was denied please reach out, please call us, we’ve done lots of calls, lots of emails, the university side as well, but I’m right with you Tom, they have to get back into school.

SYBIL WILKES:  But you have bureaucracy too.  So how quick of a turnaround are we talking about for them to get that?

SECRETARY ARNE DUNCAN:  Again, literally, we’ve had people who have been approved within six minutes, literally, on the phone.

TOM JOYNER :  What’s the number again?

SECRETARY ARNE DUNCAN:  1-800-557-7394.  And again we have multiple grant and loan programs.  And I’ll just repeat, for whatever reason, if they are denied the Plus loan they are automatically eligible for these Stafford loans, $4,000 dollars, which actually have a better interest rate, and more flexible payment options, repayment options.  So we want to work with every young person, every family, to make college more accessible, more affordable, and the big point is the goal is, as you guys know so well, is not to go to college, the goal is to graduate, to get that diploma.

TOM JOYNER :  Now how many people you’ve got manning this phone line?  Because I’m getting ready to blow it up.

SECRETARY ARNE DUNCAN:  Have them call!  Start at 8 o’clock eastern time and we’ll take those calls, and we want to meet people more than halfway.  And if they were enrolled and came out we have to find a way to get them re-enrolled.

TOM JOYNER :  If they can’t get through, is there a website?  A web address that they can write?

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SECRETARY ARNE DUNCAN:  Yeah.  And I would encourage all of your listeners we have multiple grant, multiple loans.  We didn’t talk yet about what we’ve done on the back end to make college, to make the repayments much easier.  So programs like “Pay As You Own” cap your repayment plans at 10% of your monthly income.  And if you go into public service, if you become a teacher or whatever, and we know how many fantastic teachers are coming out of HBCUs, after ten years of public service all of your debt is erased.  So there’s so much information on that website,  We want to help on the front end, but we really want to help on the back end as well once folks graduate and enter the world of work.

ROLAND MARTIN:  All right, Education Secretary, Arne Duncan.  We appreciate it, thanks a lot.

SECRETARY ARNE DUNCAN:  Thanks so much, guys.  Have a great morning.

Secretary of Education Arne Duncan on the Parent PLUS Loan  was originally published on


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